Putting your NDIS Plan into Action
Trust in our combined NDIS experience and love of Individual planning and support!
Putting your NDIS Plan into Action
Trust in our combined NDIS experience and love of Individual planning and support!
Personal Support Solutions Provides Support Coordination, Specialist Support Coordination and Recovery Coach Service.
PSS is a Registered NDIS Disability Services Provider
We are a Locally owned and run business with
over 30 years experience working with in the Disability, Mental Health and Community Services Sector.
We are held in high regard with in the community for our high quality services delivery.
Here at Personal Support Solutions we are dedicated and passionate in making a difference. We work from a person centered, recovery orientated practice model. Which ensures a strength based approach. Making all goals achievable.
Vision and Mission
Empower Inspire Achieve
Personal Support Solutions
Actively promotes the rights and aspirations of people we support, to live enriched lives through choice, control, and opportunities.
About Rebecca
Director Rebecca Forrester
Rebecca has worked in the Age, Disability and Mental Health Sector for over 30 years.
Managing Teams of Support Coordintors is a passion, and commenced during the initial rollout of the NDIS.
Rebecca exstablished Personal Support Solutions in 2018 to ensure better choice's of services, and access could be provided to NDIS participants. Rebecca also wanted to ensure that education with each participants plan was delivered in a means that suit their needs of communitcation, and learning styles to enable self direction. This is at the core of the her practice delivery. Rebecca's experience in high complex needs of all ages is extensive.
Rebecca is dedicated to making a difference in the Disability and Psychosoical sector to increase inclusion for all.
Services
Support Coordination
Explore Accommodation Options
Explore Accommodation Options
- Support Coordination
- helps you understand your NDIS plan, make informed decisions, and confidently connect with the supports that will help you achieve your goals. Our team works alongside you to build independence, strengthen your support network, and ensure your services are coordinated in a way that truly meets your needs.
- Understanding
- Support Coordination
- helps you understand your NDIS plan, make informed decisions, and confidently connect with the supports that will help you achieve your goals. Our team works alongside you to build independence, strengthen your support network, and ensure your services are coordinated in a way that truly meets your needs.
- Understanding Your NDIS Plan
- We help you explore the detail, purpose, and opportunities within your NDIS plan so you can use your funding in the most effective and meaningful way.
- Connecting You to the Right Services
- We assist you to find and engage with providers who best suit your needs, preferences, and goals—ensuring your supports are safe, high‑quality, and aligned with your plan.
- Building Community Pathways
- We support you to participate in mainstream and community services within your local area, helping you build confidence, independence, and social connection.
- Strengthening Capacity andIndependence
- We work with you and your informal supports to build the skills needed to self‑direct your services, understand your budget, and manage your supports more independently over time.
- Responding in Times of Crisis
- If challenges arise, we help you navigate and resolve points of crisis by coordinating urgent supports, problem‑solving barriers, and ensuring your safety and wellbeing remain the priority.
- Extensive Support Planning
- We take a structured, proactive approach to planning your supports—reviewing progress, identifying gaps, and ensuring your services continue to meet your changing needs.
- Your Goals, Your Choice, Your Control
- Our role is to empower you. We work in a transparent, organised, and participant‑led way, ensuring you have genuine choice and control while receiving the guidance you need to thrive.
Explore Accommodation Options
Explore Accommodation Options
Explore Accommodation Options
- Assistance with Finding and Maintaining Accommodation
- Finding the right home is an important part of living safely, comfortably, and independently. We support NDIS participants to explore suitable housing options, understand eligibility pathways, and plan a smooth transition into accommodation that meets their needs and lifestyle.
- Understa
- Assistance with Finding and Maintaining Accommodation
- Finding the right home is an important part of living safely, comfortably, and independently. We support NDIS participants to explore suitable housing options, understand eligibility pathways, and plan a smooth transition into accommodation that meets their needs and lifestyle.
- Understanding Your Housing Needs
- We work with you to assess your goals, preferences, daily living needs, and long‑term plans to identify the accommodation options that best suit your lifestyle.
- Independent Living Options (ILO) Eligibility
- We help you explore whether Independent Living Options are right for you, guiding you through eligibility requirements, planning processes, and provider connections.
- Supported Independent Living (SIL) Eligibility
- Our team supports you to understand SIL funding, eligibility criteria, and how SIL can assist with daily living, safety, and independence.
- Specialist Disability Accommodation (SDA) Eligibility
- We assist you to determine whether SDA may be appropriate, helping you navigate assessments, evidence requirements, and housing pathways.
- Accessing a Variety of Housing Options
- We help you explore a wide range of accommodation choices, including shared living, supported living, community housing, private rentals, and specialist disability housing.
- Reports, Applications & Housing Proposals
- Our team coordinates the collection of assessments, reports, and supporting documents. We prepare and submit housing proposals to ensure your application is strong, clear, and aligned with NDIS requirements.
- Transition Planning
- Once the right housing option is identified, we support you through every step of the transition—planning logistics, coordinating providers, and ensuring your move is safe, supported, and stress‑free.
- Your Home, Your Choice, Your Future
- We are committed to helping you find a home that supports your independence, wellbeing, and long‑term goals.
Recovery Coach Services
Explore Accommodation Options
Recovery Coach Services
- Recovery Coach
- Our Recovery Coaching supports NDIS participants to build confidence, strengthen wellbeing, and take control of their recovery journey. We combine recovery‑orientated practices with coaching principles to help you develop the skills, resilience, and hope needed to live a meaningful and self‑directed life.
- Building Communicati
- Recovery Coach
- Our Recovery Coaching supports NDIS participants to build confidence, strengthen wellbeing, and take control of their recovery journey. We combine recovery‑orientated practices with coaching principles to help you develop the skills, resilience, and hope needed to live a meaningful and self‑directed life.
- Building Communication, Trust, and Hope
- We take the time to understand your story, your strengths, and your goals. Through consistent, supportive communication, we help build trust and instil hope—creating a safe foundation for recovery and growth.
- Developing Wellness Plans & Resilience
- We work with you to create personalised wellness plans that reflect your needs, preferences, and daily routines. These plans help you build resilience, manage challenges, and strengthen your overall wellbeing.
- Recovery‑Orientated Practice + Coaching Principles
- Our approach blends recovery‑orientated practice with practical coaching strategies. This empowers you to take control of your life, make informed decisions, and build confidence in your ability to manage your mental health and daily living.
- Wellness Plan Implementation
- We support you not only to develop your wellness plan, but to put it into action—helping you build habits, routines, and supports that promote stability, safety, and long‑term wellbeing.
- Positive, Strength‑Based Goal Setting
- Together, we set achievable, meaningful goals that support your recovery and mental health. Our focus is on positivity, empowerment, and celebrating progress as you move toward greater independence.
- Your Recovery, Your Way
- Recovery looks different for everyone. Our role is to walk alongside you—providing guidance, encouragement, and practical support as you build a life that feels safe, connected, and hopeful.
Services
Specialist Support Coordination
Assistance to Access and Maintain Employment
Assistance to Access and Maintain Employment
- Specialist Support Coordination
- Provides a higher level of assistance for NDIS participants who are experiencing complex challenges or require intensive support to stabilise their circumstances. Our Specialist Support Coordinators work alongside you, your support network, and service providers to ensure your plan is implemented safely, eff
- Specialist Support Coordination
- Provides a higher level of assistance for NDIS participants who are experiencing complex challenges or require intensive support to stabilise their circumstances. Our Specialist Support Coordinators work alongside you, your support network, and service providers to ensure your plan is implemented safely, effectively, and in a way that promotes long‑term wellbeing.
- What Specialist Support Coordination Includes
- Complex Case Management
- We support participants with multiple or high‑risk needs, coordinating services across health, mental health, justice, housing, and disability sectors to ensure your supports work together.
- Crisis Resolution & Stabilisation
- When urgent issues arise, we respond quickly to help stabilise your situation, coordinate immediate supports, and reduce risks impacting your safety or wellbeing.
- Advanced Support Planning
- We develop detailed, structured support plans that address barriers, outline clear strategies, and ensure your services are aligned with your goals and circumstances.
- Collaboration with Multiple Services
- We work closely with clinicians, allied health professionals, housing providers, caseworkers, and mainstream services to ensure a coordinated, consistent approach.
- Strengthening Your Support Network
- We help build capacity within your informal and formal supports, ensuring everyone involved understands their role and can contribute effectively to your stability and progress.
- Navigating Complex Systems
- Our team assists you to navigate systems such as mental health services, justice pathways, child protection, homelessness services, and medical specialists—ensuring you receive the right support at the right time.
- Removing Barriers to Plan Implementation
- We identify challenges that may be preventing you from using your NDIS plan and work with you to overcome them through advocacy, coordination, and problem‑solving.
- A Higher Level of Support When You Need It Most
- Specialist Support Coordination is designed for participants who require intensive, skilled assistance to manage complex situations.
Assistance to Access and Maintain Employment
Assistance to Access and Maintain Employment
Assistance to Access and Maintain Employment
- Working Together for Better Outcomes
- Your Support Coordinator or Recovery Coach plays a key role in ensuring your employment supports are well‑organised, effective, and tailored to your needs. We collaborate closely with:
- Employers
- Disability Employment Services (DES)
- Training and education providers
- Allied health professionals
- Community organi
- Working Together for Better Outcomes
- Your Support Coordinator or Recovery Coach plays a key role in ensuring your employment supports are well‑organised, effective, and tailored to your needs. We collaborate closely with:
- Employers
- Disability Employment Services (DES)
- Training and education providers
- Allied health professionals
- Community organisations
- This team‑based approach ensures you have the right supports in place to access employment, stay employed, and continue building independence.
National Disability Insurance Scheme
Making an Access Request
Making an Access Request
Making an Access Request
To Make an Access Request to the NDIS you can call 1800 800 110 or you can ask for a form. If you need help filling in the form or making the call, you can contact Personal Support Solutions for assistance.
Once your form is completed and submitted to the NDIS, the next step is a letter or a phone call from the NDIS. Which will inform you of the outcome of your application.
Planning Meeting
Making an Access Request
Planning Meeting
In preparation of your planning meeting Personal Support Solutions can assist with the pre planning for your NDIS planning meeting. We have attached a link to also assist in gaining knowledge and know what to expect.